Almost everyone who owns a Samsung smartphone has used Samsung Pay to make contactless payments. By using near-field communication (NFC) technology, you can make a purchase even if you’ve left your wallet at home. However, Samsung Pay isn’t immune to occasional bugs or glitches, and it won’t always function as expected. We’ll show you easy ways to fix some common Samsung Pay problems.
Why Isn’t Samsung Pay Working?
There are a few main reasons why Samsung Pay may stop working on your phone or watch. First, check that your device is compatible. Samsung Pay works with many newer Samsung phones and smartwatches, but not all of them.
It could also be an issue with the payment machine. Some older terminals don’t support NFC payments like Samsung Pay uses. You may need to swipe your physical card instead.
Another sign could be error messages. Payment errors happen if there’s no money in your account. Connection errors mean Samsung Pay can’t reach the internet. Transaction errors happen if your case blocks the phone’s payment sensor.
Fixing Samsung Pay Crashes or Slowdowns
If Samsung Pay seems frozen or laggy, try restarting your device first. That often fixes software glitches. You could also remove and re-add your payment cards one by one to see if one particular card causes issues.
If problems continue, clear the app’s cache storage by going into Settings > Apps and tapping on Samsung Pay > Storage. This wipes temporary files that may be causing crashes. As a last resort, fully reset the app by clearing storage – but you’ll need to re-add cards and log back in.
Solve Common Samsung Pay Mistakes
Common errors like unusable cards or missing apps usually have easy fixes. Contact your bank for card issues. Download Samsung Pay directly from the app store if it disappeared.
Don’t panic if you lose your phone – use Find My Device to delete all data remotely. And always cancel physical cards reported stolen, to stop Samsung Pay from working with them too.
With some simple troubleshooting, you can get Samsung Pay working smoothly again.
